Privacy Policy
This policy explains how Mine Pool, operated by TAIN Games, handles information when you play the game or use an account.
Information we handle
- Account information: player name, email address, an encrypted password, and—when you choose Google sign-in—a Google account identifier and available profile details.
- Game information: match history, rankings, virtual coin balance, selected cues, tournament progress, and multiplayer status.
- Technical information: IP address and limited server, security, crash, and diagnostic logs needed to operate and protect the service.
How we use information
We use this information to create and secure accounts, restore progress, provide matchmaking and tournaments, prevent abuse, troubleshoot problems, and answer support requests. We do not sell personal information. Mine Pool does not use cryptocurrency, wallets, or tokens with monetary value.
Service providers
Google provides optional sign-in. Our hosting and infrastructure providers process data only as needed to run the game. Their handling of information is governed by their applicable terms and privacy commitments.
Retention and deletion
Account and gameplay records remain while your account is active. You can permanently delete them in the game under Player Account → Delete Account, or use our web deletion request. Deleted data is removed from the active service promptly. Limited security logs or backups may remain only where needed for security, legal obligations, or disaster recovery, normally for no more than 30 days.
Security
Network communication uses HTTPS, passwords are stored as one-way hashes, and authenticated requests use expiring access tokens. No internet service can guarantee absolute security.
Children
Mine Pool is not designed to knowingly collect personal information from children below the digital-consent age that applies in their country. A parent or guardian may contact us to request removal.
Your choices
You may play as a local guest without creating an online account. You can sign out or permanently delete an account at any time. For privacy questions, email support@minepool.com.
Changes
We may update this policy when the game or legal requirements change. The effective date above identifies the latest version.